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Privacy Policy

At Dreams & Wonders, we are committed to protecting your privacy and ensuring your personal information is handled in a safe and responsible manner. This policy outlines how we collect, use, and protect your data in compliance with the General Data Protection Regulation (GDPR).

1. What Personal Data We Collect

When you interact with our website or fill out our "Book a Consultation" form, we may collect the following information:

  • Personal Identifiers: Name, email address, and phone number.

  • Service Preferences: Information regarding the services you are interested in (e.g., Children’s Services, Adult Support).

  • Technical Data: IP address, cookies, and usage data collected via Wix analytics.

2. Why We Collect This Data

We collect and process your data for the following purposes:

  • Communication: To contact you specifically regarding the consultation you have requested.

  • Service Delivery: To understand your needs and provide the most relevant support.

  • Website Optimization: To monitor site performance and improve user experience via cookies.

3. Legal Basis for Processing

Under GDPR, we process your data based on:

  • Consent: You explicitly provide your details via our contact form.

  • Contractual Necessity: We need this information to take steps at your request before entering into a service agreement.

4. How We Store and Protect Your Data

Your data is stored securely through the Wix.com platform. Wix provides us with the online platform that allows us to offer our services to you. Your data may be stored through Wix.com’s data storage, databases, and general Wix.com applications. They store your data on secure servers behind a firewall.

We internalize security by limiting access to your data only to those necessary to facilitate your consultation.

5. Sharing Your Data

We do not sell your data. We only share information with third parties when necessary to run our business, such as:

  • Wix.com: Our website hosting and form processing provider.

  • Professional Advisors: Only if approved by you, and required for legal or insurance purposes.

6. Your Rights Under GDPR

You have the following rights regarding your personal data:

  • The Right to Access: You can request a copy of the personal data we hold about you.

  • The Right to Rectification: You can ask us to correct any information you believe is inaccurate.

  • The Right to Erasure (“Right to be Forgotten”): You can request that we delete your personal data at any time.

  • The Right to Object: You can object to our processing of your data for marketing purposes.

7. How to Contact Us

If you wish to access, correct, or delete any personal information we have about you, please contact us at:

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Email: dreamsandwondersinfo@gmail.com

Subject: Data Privacy Request

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